Is there any way you can digitize and upload the audio of the quote? If it's accurate, that's a scandalous thing for a police spokesperson to say, and should be backed-up with the proof. The "good, rich people of Towson" want "brash, abrasive, and violent"? If you can prove it, she should be fired...I can't imagine the Towson police really want that to be their official line. They may be abusive, but they aren't that stupid.